Every design project has unique needs, particularly in user-centered design. Our user research will help us identify what your users need. And you’ll get a solution that is the best solution we can make for only your company.
Based on recent project costs, you could expect a quote for a simpler website or app without user interviews to be in the U.S. $3k-10k range. A more complex website, app, software product, or web app with a full user research effort tends to run about U.S. $30-40k+.
Please contact us for quotes that are more specific to you. Paid discovery phases allow us to come up with a more accurate cost and ship date.
During a project’s proposal or exploratory phase, we can provide a preliminary estimate for hours, iterations, and cost ranges. This can change as we learn more about your users and their needs later on, but we will adapt to provide the best ROI we can for your budget while keeping the product user-centered.
When we expect this will provide a better result for your project, we also partner with other companies to provide other services. These companies use their own pricing strategies (hourly, per revision, fixed price, or value pricing).
The first screen users see on your site or app might be your company’s most valuable piece of real estate. For as little as U.S. $100, we can spend an hour reviewing your site’s homepage or landing page or your app’s introduction screens to help you make a more effective first impression. We can also do this on your competitors’ products.
If you are already planning to redesign one of your digital products, doing a usability evaluation first can give you insights that your competitors do not have.
Prices for an in-depth audit of your website, app, or software program start at U.S. $525.
As a user experience company, we are experienced in listening to not only what your customers say but also to what they do while they are using your products. We can prescribe and run a wide range of usability studies with your customers.
Evaluations which include think-aloud studies – one of our most powerful and popular methods – for up to 15 users range from U.S. $1347-5097. Larger-scale studies are also available.
Some usability consultancies provide a list of recommendations and stop there. As a company with experience in design and development, we can work with you to quote and implement many of the recommendations we make.
One in 5 internet users have visual, hearing, cognitive, or motor impairments. If your site does not account for this, these users may be unable to do business with you. We provide recommendations for remedying this, either through your existing site or through a redesign.
Some countries now require websites to be accessible and easy to use. We know the conventions on which these countries’ legislation is based, and we can do an in-depth, manual audit to see how well your site complies. Prices start at U.S. $897.
We are able to recruit users with disabilities to show us the kind of experience they have using your site using their assistive technologies. Prices for these studies start at U.S. $3597.
Users with disabilities are also increasingly using mobile devices to access the web. Make sure that your mobile or responsive site meets their needs too. We can work with you or your existing team to implement recommendations to improve your site’s accessibility.